An effective business system at all levels must ensure that we meet the high standards and expectations of our customers, the wider world and ourselves.
Continuous improvement and the prevention of pollution will help us achieve our ambitious targets.
We shall comply with laws and other requirements relating to our business.
Among other things, we shall minimise our impact on the environment through a relationship of trust with our suppliers.
We shall encourage our employees and suppliers to adopt an active approach to environmental issues.
We will measure internal and external customer satisfaction.
All our operations must be transparent and able to withstand scrutiny from our stakeholders.
We do not tolerate discrimination or harassment.
We shall integrate health and safety into everything we do and strive to create a workplace that is fulfilling and stimulating for all our staff.
We are certified to international standards for quality, the environment and health and safety.
Find out more about our quality and environmental work